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FAQ

Q. What is the Musicality Network?

A. The Musicality Network is a network of local private music teachers located in the Portland, Oregon metro area. Our teachers teach a wide variety of musical instruments, and can come to your house for lessons! All teachers in the Musicality Network have been background checked, as well as screened for musical proficiency, friendliness, character, and personability. Our teachers are the type of people you would feel comfortable inviting into your home.

Q. How do I sign up for music lessons?

A. Email us ([email protected]), or call/text us (971-227-4222), or use the contact form on our website. We will answer any further questions you have, and based on your address will recommend a local teacher in your area. We will have the teacher contact you (usually the same day) and set up a free trial lesson.

Q. How long are the lessons?

A. This depends on the age of the student, the type of instrument, and your own personal preference. Most lessons are for 60 minutes, lessons for kids under age 9 are typically for 30 or 45 minutes, ultimately whatever length you feel is best for your child. The teacher will recommend a lesson length during the first free lesson, and you can decide from there.

Q. How much do lessons cost?

A.
38.00 – 30 minute lesson
44.00 – 45 minute lesson
50.00 – 60 minute lesson

Q. Is there a free trial lesson?

A. Yes. One of our teachers can come to your house for a no-obligation free trial lesson. The lesson is completely free to you. If after the free trial lesson you wish to try another teacher, then we will give you another free trial lesson, until we find a good fit for you. (Free trial lesson does not apply to coupon users, coupon users not eligible for free trial lesson)

Q. Where are the music lessons held?

A. Either in the teacher’s studio or at your home!

Q. Can a teacher come to my house for lessons?

A. Yes. Most of our teachers travel to student’s homes for lessons.

Q. How much is the driving charge if the teacher drives to my house for the lessons?

A. There is no driving charge.

Q. What instruments are available for lessons?

A. Currently we have over 100 music teachers covering instruments including: Classical Piano, Contemporary Piano, Organ, Keyboard, Acoustic Guitar, Electric Guitar, Bass Guitar, Classical Guitar, Violin, Viola, Cello, Upright Bass, Banjo, Trumpet, Trombone, French Horn, English Horn, Flugel Horn, Coronet, Baritone, Euphonium, Alto Saxophone, Baritone Saxophone, Soprano Saxophone, Tuba, Clarinet, Oboe, Flute, Piccolo, Bassoon, Timpani, Xylophone, Glockenspiel, Snare, Bells, All other Orchestral Percussion, Drum-set, Drum-kit, Drums, Kora, Voice Lessons, Mandolin, Ukelele, Accordion, Djembe, Harmonica and more! (note – our website does not display all of the less common instruments listed above, if you have a question about one of these just ask us and we’ll point you to the teacher)

Q. Do you have music teachers for children with special needs?

A. Yes. Depending on the level of ability of your child, we have teachers ranging from friendly, energetic and outgoing (for a kid who wants to move around a lot), to some teachers who are certified to work with special needs children with Autism or ADD/ADHD in music lessons specifically. Contact us for more information.

Q. How young is too young to start lessons?

A. The youngest students we have for piano are 3 years old. The youngest for guitar and most other instruments is usually 5. We recommend beginning most younger students on the piano because of it’s linear layout – it’s easy to comprehend beginning scales and chords because pressing keys is quite easy for little fingers (compared to say, pressing the strings on the fret board of a guitar).

Q. I have several kids who want to learn different instruments, can you help?

A. Yes. Many of our teachers teach multiple instruments, we will do our best to get you connected to a teacher who could fulfill each of the different instrument needs. If we cannot find one teacher who will work for the different instruments, then having two different teachers is an option as well.

Q. How much do books cost?

A. This depends on the teacher – you can expect to pay 10.00 – 20.00 for books every few months – depending on the speed and skill of your child they may need more or fewer books.

Q. How do I pay for the lessons?

A. There are 4 ways for you to pay your bill:

1. Mail a check to: Musicality, PO box 990, Fairview OR 97024 – we prefer this payment method as there are no processing fees! (:
2. Intuit PaymentNetwork (for Debit cards – simply click on the link, and create an account or you can click the button which says “Make payment without creating account”) https://ipn.intuit.com/pay/Musicality
3. PayPal (please send to [email protected])
4. Credit Card (Visa, MC or Discover) This can be done over the phone or via email. We will need the card #, exp date, and billing zip code.

Q. How many lessons do I need to purchase at a time?

A. We bill for each month’s lessons at once, due by the first lesson of that month. There will be a 15.00 late charge added to the invoice for payments which are more than 7 days late, and an additional 15.00 charge added per week the payment is late will be added to the invoice until it is paid in full.

Q. I have a friend who wants lessons, can I get a discount for referring them to a Musicality Network Teacher?

A. Absolutely! If you refer a friend, neighbor, or family member to us and they sign up for lessons with one of our teachers, we will give you a 20.00 credit off your next invoice for each family referral. Please be sure and let us know their name ahead of time, or have them be sure and mention it to us. Our parents are our best advertisers, we appreciate you spreading the word about our teachers!

Q. Can I just meet the teacher before signing up for lessons?

A. Yes. You can either have a free first lesson at your house, or you can meet the teacher at a third party location like a coffee shop, or at the teachers’ studio.

Q. What is the cancellation policy?

A. One week advanced notice is required for a lesson to be refunded. If there is less than one weeks advanced notice, then the teacher may be able to reschedule the lesson. If the teacher is able to reschedule the lesson, it must be done before the next regularly scheduled lesson. If the teacher is unable to reschedule the lesson, then no refund of lesson will be given. Please give as much advanced notice as possible for missed lessons. Emergencies will be handled on a case by case basis by the teacher.

Q. I need to purchase an instrument, can you help?

A. Depending on several different factors (age of your child, type of instrument etc), we will recommend a new instrument or a used, down to the make and model and average price used (this would allow you to find and purchase the instrument using Craigslist or Ebay.)

Q. I need my Piano tuned, can you help?

A. Visit www.encoretuning.com, for John Teters, one of our recommended Piano Tuners.

Q. My question wasn’t on the FAQ page.

A. Email or call and we will do our best to answer your questions.

Q. How do I find out more about lessons?

A. Contact us either by email ([email protected]) or phone (971-227-4222 – text messaging is fine), and we will help answer any further questions you may have.

Q. I’m not sure which teacher would be a good fit for my child, can you help?

A. Yes! Talk to us and we will ask some questions about what you are looking for to help find a good fit for you!

Q. I know which teacher I would like to meet, what do I do now?

A. Contact us by email or phone (text messaging is fine), and we will give your information to the teacher and have them contact you to set up a free first lesson.

Q. I had a free lesson with one teacher, but I’m not sure they are the right fit, what do I do? 

A. Not a problem at all! While this is rare, it occasionally happens, and we will simply give you a free lesson with another teacher until we find the right fit.

Q. How do I sign up for music lessons?

A. Email us ([email protected]), or call/text us (971-227-4222), or use the contact form on our website. We will answer any further questions you have, and based on your address will recommend a teacher in your area. We will have the teacher contact you and set up a free first lesson. 

If you have a question that has not been answered here, please let us know!


Contact:

[email protected]

971-227-4222